Roblox Status

July 2020

Some players experiencing service disruption July 26, 2020 11:33AM PDT: Some players experiencing service disruptionPartial Service Disruption
Incident Status
Partial Service Disruption

Components
User, Player, Creator

Locations
Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join

July 26, 2020 10:25AM PDT
[Investigating] Some players service disruption and players in Brazil is disproportinately impacted.

July 26, 2020 11:33AM PDT
[Resolved] we identified one of the internal services is the root cause and fixed.

Global site outage July 24, 2020 10:02AM PDT: Global site outageService Disruption
Incident Status
Service Disruption

Components
User, Player, Creator

Locations
Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join

July 24, 2020 9:52AM PDT
[Identified] Roblox experience major outage across all platform.

July 24, 2020 10:02AM PDT
[Resolved] changes reverted and site recovered.

European Players Experience Game Play Disruption July 17, 2020 8:14AM PDT: European Players Experience Game Play DisruptionPartial Service Disruption
Incident Status
Partial Service Disruption

Components
User, Player, Creator

Locations
Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join

July 17, 2020 7:48AM PDT
[Investigating] Partner network issue caused brief disruption of game playing in Europe.

July 17, 2020 8:14AM PDT
[Resolved] System self recovered. Most of players being able to rejoin games in minutes after initial disruption.

Players and Creators Experience Difficulty Starting Games July 13, 2020 8:50AM PDT: Players and Creators Experience Difficulty Starting Games Partial Service Disruption
Incident Status
Partial Service Disruption

Components
User, Player, Creator

Locations
Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join

July 13, 2020 8:30AM PDT
[Investigating] Small number of players and created experiencing difficulty loading thumbnails, saved game data and user information.

July 13, 2020 8:50AM PDT
[Resolved] root caused identified and quickly resolved.

Players Experience Play Session Disruption July 3, 2020 11:11AM PDT: Players Experience Play Session DisruptionPartial Service Disruption
Incident Status
Partial Service Disruption

Components
User, Player, Creator

Locations
Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join

July 3, 2020 10:57AM PDT
[Investigating] Some number of players experiencing game disruption or not able to join games.

July 3, 2020 11:11AM PDT
[Resolved] System self-recovered. Root cause idenfitied.

Players Experience Play Session Disruption and Game Join Failure July 1, 2020 12:00PM PDT: Players Experience Play Session Disruption and Game Join FailurePartial Service Disruption
Incident Status
Partial Service Disruption

Components
User, Player, Creator

Locations
Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join

July 1, 2020 11:33AM PDT
[Investigating] Site experiencing partial outage. Players have trouble join games or find games

July 1, 2020 12:00PM PDT
[Resolved] Root cause identified.

Partial Outage June 16, 2020 9:51PM PDT: Partial OutagePartial Service Disruption
Incident Status
Partial Service Disruption

Components
Player, Creator

Locations
Games, Studio

June 16, 2020 7:19PM PDT
[Investigating] Some users are experiencing a Roblox service outage. We have identified the root cause and we are in the middle of recovery

June 16, 2020 9:51PM PDT
[Resolved] Resolved